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What does it mean to be a member of the Mayo Clinic Care Network?

As a member of the Mayo Clinic Care Network, we are helping to bring Mayo Clinic’s knowledge and expertise to the Red River Valley so you’re assured of the finest care anywhere.

Together, we share a common philosophy, commitment and mission to improve the delivery of health care you receive. While some patients may need to travel to a specialty care facility, the primary goal is to have  the benefits of Mayo Clinic expertise without necessarily having to travel to a Mayo Clinic facility.

How do our doctors actually work together with Mayo Clinic doctors?

Our physicians have had a close working relationships with Mayo Clinic’s physicians for decades. This collaboration takes the relationship to an even higher level; as a member of the Mayo Clinic Care Network, our providers have access to electronic tools including AskMayoExpert and eConsults.

  • AskMayoExpert is a state-of-the-art electronic tool that provides access to Mayo Clinic’s knowledge in disease management, clinical care guidelines, treatment recommendations and reference materials for a variety of medical conditions.
  • eConsults offer our providers a connection with a Mayo Clinic expert to get input on a patients care plan.

Why did Altru and Mayo Clinic start working together?

Our providers have shared a strong working relationship with Mayo Clinic providers for years. Our shared goal in formalizing our connection is to ensure the best health care is available for all of our patients.

Will I get to see/talk with a Mayo Clinic physician?

No.  Whenever possible, we want you to receive care close to home. Through use of tools offered through the network, Altru providers have unique access to Mayo Clinic knowledge and expertise. The connections we have with Mayo Clinic are shared with patients through each patient’s Altru health care provider. Many patients will benefit from Mayo Clinic’s medical expertise without having to travel to a Mayo Clinic facility.

Does this mean I'll never need to go to Mayo Clinic?

Some patients may still need to travel to Mayo Clinic for specialty care that isn’t available in our region. But, by sharing medical expertise through the Mayo Clinic Care Network, it’s our hope that more patients can stay home for care whenever possible.

Will Altru be owned by Mayo Clinic?

No, Altru will remain locally-owned and controlled. Our focus is to connect in innovative ways to deliver the best possible care to patients when and where they need it. Our connection with Mayo Clinic enhances the relationship that has been in place for many years.

Will Altru be getting services because of the collaboration with Mayo Clinic?

Our providers will have access to the clinical expertise of Mayo Clinic’s physicians as well as Mayo Clinic disease management protocols. Further, there will be unique access to advice in a patient’s care plan between our providers and those at Mayo Clinic.  And, while the primary focus of our connection is to offer patients the best possible health care knowledge available, the relationship also presents opportunities with electronic connectivity and web-based medical expertise , physician recruitment and expanded medical education.

I heard my doctor refer to eConsults. What are those?

eConsults help our doctors, nurse practitioners and physician assistants connect quickly with a Mayo Clinic expert to get input on a specific question about our patients. This connection helps our patients receive the benefit of Mayo Clinic knowledge and expertise without having to travel outside the Red River Valley for care.

What is Ask Mayo Expert and how does it work?

AskMayoExpert is a state-of-the-art tool that provides access to Mayo Clinic’s knowledge in disease management, clinical care guidelines, treatment recommendations and reference materials for a variety of medical conditions.

Are my records safe? 

We take your privacy very seriously and have many safeguards in place to protect your health information. Anything shared with Mayo Clinic related to your care plan is sent through a secure connection.  Mayo Clinic has a secure, confidential medical electronic record.  We can assure you that all patients medical records remain safe, secure and confidential.

What does it cost me if my doctor talks to a doctor at Mayo? Will I receive a charge from the Mayo doctor?

If your provider needs to use either eConsults or AskMayoExpert for advice on your care, you will not be charged.

Why didn't we choose to work with someone closer? Why did Altru choose to work with Mayo Clinic?

Mayo Clinic has long been known as the most trusted name in health care, and Altru has had a strong relationship with Mayo Clinic for years.  Research shows that nearly all individuals needing more specialized care than what is available in the region would choose Mayo Clinic for care. We strive to bring the  best health care offered any where  to our patients.

Why did this happen and why now?

Our providers have shared a strong working relationship with Mayo Clinic providers for years.  Our shared goal in formalizing our connection is to ensure the best health care is available for all of our patients.

Other Questions?

If you have other questions, please send them to contactus@altru.org.  We do our best to answer them for you.

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Do you have a story to share about your experience with Altru?  Let us know about it.

Mayo Clinic Care Network