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Walk-in Clinics/Urgent Care/Altru eVisit

Life’s emergencies never happen conveniently. That’s why Altru has several service lines available to meet your needs.

Whether you do not have a private physician or are unable to arrange a timely appointment with your provider, we are available. Or, maybe you just want convenient access to care for your non-emergent needs, Altru is available.

Walk-in Clinics/Extended Hours

Altru’s walk-in clinics accommodate acute illness or injury with short notice.

Early Morning Hours

*See "When You Should Get Care"

Evening Hours

*See "When You Should Get Care"

If you do not already have a primary care provider, we encourage you to get one. Visit the locations page to find a provider nearest you.

Urgent Care

Urgent Care is located next to Altru’s Emergency Medical Services (enter through the ER doors).

Monday – Sunday: 10 a.m. – 9:30 p.m.

Altru eVisit

An Altru eVisit is a quick and easy way to get care for some common illnesses. By utilizing Altru eVisits* on Altru’s electronic patient portal – MyHealth – you can connect with a provider to get a diagnosis, treatment and a prescription if one is needed.

Common conditions treated include:

  • Back pain
  • Cough/sore throat
  • Diarrhea
  • Red eye
  • Sinus issues
  • Urinary tract infection (females only)

You can initiate an Altru eVisit 24 hours a day, seven days a week, including holidays. Providers respond to Altru eVisits within four hours Monday through Friday, 7 a.m. to 7 p.m. and on weekends and holidays from 10 a.m. to 7 p.m. Altru providers respond to Altru eVisits initiated after 7 p.m. by 11 a.m. the following day.

The cost for an Altru eVisit is $40.00 and requires payment by credit or debit card. For more information or to initiate an Altru eVisit please visit altru.org/myhealth.

After Hours Nurse Line

When you are sick or injured, you may want help making health care decisions. You may not know if you should go to urgent care, make a doctor’s appointment or use self-care. With Altru’s After Hours Nurse Line, answers to your health questions are just a phone call away. The After Hours Nurse Line uses the latest medical knowledge to provide you with advice and care information for your unique concerns.

For access, call 701.780.5000 and ask to be connected with the After Hours Nurse Line.

Urgent Medical Matters:

For medical emergencies, dial 911. The After Hours Nurse Line should not be used for emergency related questions.

MyHealth

MyHealth users can conveniently request to schedule an appointment.  Access to MyHealth is available anytime of the day, anywhere you have internet access. There is no cost to you and registration is quick and simple. MyHealth allows you secure online access to your personal health information and your child or family member’s information.

Reasons to use MyHealth:

  • Request an appointment or view the details of your past and upcoming appointments
  • Request an eVisit
  • Get answers to non-urgent medical questions from the convenience of your home
  • View test results and doctor’s comments within days
  • Send renewal requests for any renewable prescriptions
  • Obtain proxy access to your family member’s medical record
  • View vaccinations on record with your clinic 

Urgent Medical Matters:

For medical emergencies, dial 911. MyHealth is a patient portal that is designed for routine health management.  It should not be used for emergency related questions.

When You Should Get Care

Come and see a provider in urgent care/walk-in clinic if you are experiencing:

  • Cold and flu symptoms
  • Minor fracture
  • Muscle pulls/sprains
  • Sinus pain
  • Infection
  • Strep throat
  • Urinary Tract Infection (UTI)
  • Fever
  • Joint pain
  • Childhood illness (i.e. pink eye, rash, impetigo)
  • Other minor health conditions

You should go directly to the Emergency Room if you have:

  • Serious injuries
  • Breathing issues
  • Chest pains
  • Cuts (needing stitches)
  • Stroke symptoms (i.e. one-sided numbness or speech problems and chest pain)

In an emergency, call 911.