Healthcare organizations throughout the country are settling into their new normal. With social distancing being a top priority, virtual care is emerging as an important piece of the healthcare puzzle. With options such as video visits, phone visits, or eVisits through MyChart, virtual care allows patients to receive the care they need while practicing social distancing by staying at home.
At Altru, patients can pick the virtual care option that works best for them. Whether that’s through a video visit, phone visit, or quick message to their provider through MyChart, they are able to receive their routine care from the comfort of their own home. As we are settling into our new normal, providers from all specialties and our information services team have been working together to learn new technology to offer virtual care as an option for their patients. See below for virtual options available for scheduled appointments.
Scheduled Video Visit
What is it?
Patients with access to their active MyChart account on their smartphone, tablet or Windows computer can connect with their provider via video chat.
What do I need?
- An active MyChart account
- A smartphone or tablet with a working camera and microphone with the MyChart app
- Internet access
How do I make an appointment?
Patients are asked to call to schedule an appointment and inquire about a scheduled video visit.
Scheduled Phone Visit
What is it?
If a patient does not have access to an active MyChart account or a mobile device, they have the option to complete a phone visit to connect with their provider.
What do I need?
- A phone (cell phone or landline)
How do I make an appointment?
Patients are asked to call to schedule an appointment and inquire about a scheduled phone visit.
Click here for a list of specialties that are offering virtual care for scheduled appointments. If you are not yet signed up for MyChart, visit altru.org/mychart to sign up today.
