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New Employees

We are so pleased with your decision to join our team and your commitment to serving the people of this region.

Four simple words guide the actions of our employees: Improving Health, Enriching Life. Our employees are caring, respectful, and work in teams, to provide an exceptional patient experience. A clear set of standards guide our behavior, reflected in our high levels of employee engagement.

Altru Health System is committed to hiring and investing in talented people, committed to delivering world-class care. To help in a smooth onboarding and orientation process, we ask new employees to complete a number of steps before beginning their employment. Upon hire, you will receive an email from your Human Resources Recruitment Coordinator, sharing key requirements for you to complete, as preparation for your first day at Altru Health System.

Please review all of the information below to prepare for your employment at Altru.

We welcome you to our team. Please know that you will have many opportunities to work together with your colleagues to make a difference for our patients, their families, and the communities we serve! We look forward to your contribution and be sure to ask questions and offer ideas to improve our care and service to each other and our patients.

Thank you for choosing Altru.

Marlene Miller
Director People Resources

Behavior Standards

The day we accept a position at Altru, and make the commitment to be part of this organization, we begin contributing to the organization's culture. As a result, this impacts the care we provide to our patients and their families. A key part of creating a culture that consistently delivers high quality and reliable care to our patients is having a core set of behavior standards. These standards, which we all understand and live by, ensure that we consistently deliver world-class care.

We are pleased to introduce our Behavior Standards (created by employees, leaders and physicians), represented by "I Am Altru". Each letter of “I Am Altru” is the first letter of a word that represents a category of our behavior standards. Each category has a “we” statement and several “I” statements that speak to what we will commit to as individuals and as a team. These standards are expected behaviors for all of us.

Employee TestimonialLady in uniform smiling

"A small act of kindness can have a huge impact on a person's day!"

-Bethany L.

Altru's Behavior Standards

  • Integrity
  • Acknowledge
  • Meaningful
  • Accountable
  • Listen
  • Team
  • Respect
  • Understand

New Employee Benefits

Congratulations on accepting a position at Altru Health System!

Altru offers a comprehensive benefits package to full-time and part-time employees. When it comes to selecting your benefits, our Human Resources staff are available to assist you in making the best decisions for you and your family. To receive benefits, an employee must work 24 hours per week. Benefits you elect will begin the 1st of the month, following your start date. At the time of hire, those employees eligible to receive benefits will get instructions to complete online.

Employee Benefits

To contact Altru Human Resources benefits staff, please call 701.780.5107 or email: HRhelpdesk@altru.org

New Employee Orientation

New Employee Welcome Guide

Altru Recruitment will contact you with information regarding your New Employee Orientation and the schedule for your first day.

Important Contacts and Resources

Area/Department

Clinic Information
Phone Number:701.780.6000

Hospital Information
Phone Number:701.780.5000

Employee Health
Phone Number:701.780.1853
Fax Number: 701.780.2440
employeehealth@altru.org

Help Desk - Information Services
Phone Number:701.780.5774

Human Resources
Phone Number:701.780.5107
Fax Number:701.780.1093
HRhelpdesk@altru.org

Clinical Education
Phone Number:701.780.5179
Learning@altru.org

Security Access (Name Badge & Parking)
Phone Number:701.780.5708

Professional Appearance and Tobacco Free Environment

The patient experience at Altru Health System is our highest priority. Every day, we work to ensure that our patients receive the best quality of care possible, in the most comfortable environment. Our appearance expectations are laid out in our Professional Appearance Policy and align us to our mission, vision, and values. We ask that all employees dress professionally, keeping safety a priority. Please wear the appropriate uniform or professional dress on your first day. During orientation, you will learn more about our Professional Appearance policy and the guidelines that apply to your role.

Altru Health System is dedicated to the prevention of disease and promotion of good health. We feel a responsibility as health care providers to be leaders in the communities we serve by practicing healthy lifestyle behaviors. Tobacco odor is considered offensive by many patients and can lead to an unsatisfying experience. Even if we are not directly involved in patient care activities, at any point in our day, we could come in contact with a patient. Employees will be free from the odor of smoke while at work for the comfort of our patients and to lead to a more positive patient experience.

Parking Information

Making a great first and lasting impression is a priority at Altru Health System. Parking is the first opportunity we have to show patients and staff how much we care.

Please email us at parking@altru.org if you have any questions or suggestions on how we can make parking better for patients and staff.

Parking Frequently Asked Questions

Parking Policy

Main Campus Parking Map

South Washington Campus Parking Map

Yorhom Parking Map

Maps and Directions

Find a location

City Bus Information

Cities Area Transit (CAT) is the public transportation provider for Grand Forks, ND and East Grand Forks, MN. CAT operates 13 routes Monday through Saturday, providing you with quality, affordable transportation.

Hours of Operation:
Monday - Friday: 6 a.m. to 10 p.m.
Saturdays: 8 a.m. to 10 p.m.
Sundays: Closed
Major Holidays: Closed

Metro Transit Center (MTC):
The Metro Transit Center (450 Kittson Ave., Grand Forks) is the main transfer point between Grand Forks and East Grand Forks buses. The MTC offers bus passes for sale, vending machines, comfortable indoor seating and a public restroom. The MTC is open from 6:30 a.m. to 5:30 p.m. Monday - Friday and 8 a.m. to 5:30 p.m. Saturdays.

Planning your trip:
CAT route maps and schedules outline the major bus stops on each route and the route timetables. Find the bus stop that is nearest to you. Follow the column down to determine the time the bus will be at that particular location. In addition to the bus stops listed on the time tables, buses will stop at shelters and locations that are designated with a bus stop sign along the routes. These locations are marked on the route map with a bus stop symbol. Plan to be at the bus stop at least five minutes before the scheduled stop time to account for differences between clocks.

Bus Routes and Schedules

Route Shout

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