Appointments & Procedures
At Altru, we are committed to providing safe care to you and our communities.
If you have a scheduled appointment or plan to walk-in for care, you will be required to wear a mask. Please bring a cloth face covering or mask to wear upon entry to Altru facilities. You will be required to wear your mask throughout your time at Altru unless instructed by your care team. Patients in the hospital will be asked to wear a face covering when staff are in their room.
Altru is offering convenient walk-in care for both non-respiratory and respiratory symptoms at Altru Express Clinic.
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Patients experiencing severe symptoms should call 911 or visit Altru’s Emergency Room.
If you are experiencing symptoms, such as a fever, cough, or shortness of breath or have had close-exposure to persons with confirmed COVID-19, or have had recent travels to areas with confirmed cases, please call the Coronavirus Screening Hotline at 701.780.6358 between 7 a.m. and 7 p.m., 7 days a week before visiting an Altru location.
Regular Scheduled Appointments
Regularly scheduled appointments can continue as planned. With the safety measures in place at Altru, we have safe care environments for all types of care. Please plan to wear a mask to your appointment if you have one. If you have questions about your appointment, please contact your provider’s office.
Meet with your care team without leaving your home. Altru is offering more virtual care options than ever before to best serve our patients during this time. Contact your provider to learn more about your virtual care options at Altru.
Patients with access to their active MyChart account on their smartphone or tablet can connect with their provider via video chat on their MyChart app.
Click here to learn more about Video Visits.
Changes to Elective Procedures
As we prioritize the safety of our staff, patients and community, Altru has established safety measures related to procedures. All patients with scheduled (or elective) procedures will be tested for COVID-19 prior to your procedure. Your provider's office will provide more information on this and other requirements and work with you to answer any questions or concerns. We will continue to do urgent and emergent surgeries, putting measures in place to ensure our patients and staff are safe.