Your Anytime, Anywhere Link to Medical Expertise

For those times when you need swift answers to questions about worrying symptoms, a medical professional is just a phone call away.  

Many parents know what it’s like to feel unsure about what to do when it’s late at night and their child has a rising fever or a cough that won’t quit. In those moments, practical advice and reassuring words from a skilled medical provider can mean the world. It’s that sort of comfort that parents can find by calling Altru’s nurse line, an after-hours phone line staffed by registered nurses.

Call for Help

When you call Altru’s nurse line, you’ll speak with a registered nurse who can:

  • Answer questions about common illnesses
  • Offer tips for home care
  • Direct you to the most appropriate in-network care location, such as your physician’s office or an urgent care center

Altru’s nurse line isn’t just for advice about children’s health conditions—it’s also a valuable resource for adults who need counsel about minor illnesses and where to seek care. If you’re interested in reaching out to our nurse line, call 701.780.5000 and you’ll be directed to the appropriate contact.

In certain situations where your concern is clearer and the condition common, such as a suspected UTI, pink eye or rash, Altru & You with Medica members can request an Express eVisit through MyChart for the reduced cost of $10. This visit allows you to connect via secure messaging with a provider who can offer treatment tips and prescriptions (if appropriate), as well as order any needed labs. Learn more about eVisits at altru.org/evisit.