Altru Health System and Medica have collaborated on an accountable care
organization (ACO) health plan option to be available to group purchasers
in northwestern Minnesota and northeastern North Dakota. Under the ACO
model, the provider and health plan has an integrated service model which
simplifies and personalizes the healthcare experience for patients. This
approach creates convenience for patients and more opportunities for Altru
to proactively engage patients in their health to improve the quality
of their lives.
Altru & You with Medica is focused on care with patients at the center,
surrounded by a highly skilled team of physicians, nurses and other healthcare
professionals and support staff. The plan features direct access to specialists
– a member may see any primary or specialty care provider in the
Altru network without a referral.
Discounted health coaching sessions with a certified health and wellness coach can give members the tools,
motivation and support they need to set and achieve goals related to nutrition,
fitness, stress, sleep and more.
A team of medical providers, dietitians and exercise specialists to help
patients lose weight. Altru’s Weight Management Program includes assessments, group or
one-on-one lifestyle change sessions, online nutrition and fitness monitoring
at a discounted fee for members.
Comprehensive, personalized care for your bones, joints and more. Specialized programs at Altru Orthopedics & Sports Medicine include
joint replacement, cartilage restoration, specialized hand and shoulder
surgery, and concussion management.
MyChart online patient portal. Members can access their medical records, communicate with providers,
schedule or cancel appointments, pay bills, view most test results, and
request prescription refills.
A variety of online care options. E-visits or video visits from a computer or mobile device to treat non-urgent
problems. Or, patients may go to their hometown health facility for a
video visit with an Altru specialist at another location.
Altru & You with Medica includes access to care in more than 30 communities
through a network of more than 560 providers plus regional access via
telemedicine. In Grand Forks and East Grand Forks, care is provided at
13 locations including an acute care hospital, a specialty hospital, inpatient
rehabilitation hospital, various clinics, Altru Cancer Center, Altru Orthopedics
& Sports Medicine, Sanny & Jerry Ryan Center for Prevention &
Genetics, Truyu Aesthetic Center and Yorhom Medical Essentials.
Patient Experience
Altru Health System patients are saying great things about the care they
receive with us. Here are a few highlights from recent Consumer Assessment
of Healthcare Providers and Systems (CAHPS) survey.
98.1%* of respondents indicate they are able to obtain a routine appointment
or check-up as soon as needed.
97.0%* of respondents indicate that assistance is available by phone after
regular office hours.
96.6%* of respondents indicate their provider shows respect for what they say.
94.4%* of respondents indicate that their Altru provider explains in a
way they understand.
As a member of Altru & You with Medica, you can know we are dedicated
to serving you and your families healthcare needs today and long into
the future.
*From 2017 Consumer Assessment of Healthcare Providers and Systems
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