For those times when you need swift answers to questions about worrying
symptoms, a medical professional is just a phone call away.
Many parents know what it’s like to feel unsure about what to do
when it’s late at night and their child has a rising fever or a
cough that won’t quit. In those moments, practical advice and reassuring
words from a skilled medical provider can mean the world. It’s that
sort of comfort that parents can find by calling Altru’s nurse line,
an after-hours phone line staffed by registered nurses.
Call for Help
When you call Altru’s nurse line, you’ll speak with a registered
nurse who can:
Answer questions about common illnesses
Offer tips for home care
Direct you to the most appropriate in-network care location, such as your
physician’s office or an urgent care center
Altru’s nurse line isn’t just for advice about children’s
health conditions—it’s also a valuable resource for adults
who need counsel about minor illnesses and where to seek care.
If you’re interested in reaching out to our nurse line, call
701.780.6358 and you’ll be directed to the appropriate contact.
In certain situations where your concern is clearer and the condition common,
such as a suspected UTI, pink eye or rash, Altru & You with Medica
members can request an Express eVisit through MyChart for the reduced
cost of $10. This visit allows you to connect via secure messaging with
a provider who can offer treatment tips and prescriptions (if appropriate),
as well as order any needed labs. Learn more about eVisits at
altru.org/evisit.
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