
Altru Health System provides temporary financial assistance to patients with demonstrated and documented financial need and who receive health care services at an Altru Health System facility. These programs strive to meet the needs of as many patients as possible. Financial counseling to determine any outside sources is a part of the application process.
To receive assistance or guidance regarding available programs and eligibility, please call 701.780.1500.
Arabic:
German:
Nepali:
Spanish:
Referrals can originate from a provider, caregiver, friend, family member or self.
Charity Care is a full or partial discount of outstanding patient balances for services deemed medically necessary for patients who meet all financial criteria. Patients may qualify for Charity Care, even though they have insurance coverage, if they are unable to pay the balance remaining after insurance benefits are applied.
Community Care is designed to provide financial assistance to those who have no insurance, limited means to pay for medical services and who do not qualify for external programs. It provides patients with directed, supervised and coordinated care from their Altru primary care physician for a maximum of six months, within a two-year period. Existing patients will be able to retain their current primary care physician, while new patients will be assigned a primary care physician.
Altru Health System requires payment in full at the time services are provided or patient balance is determined. Our Board of Directors have established guideline monthly payments based on an outstanding balance for patients who are unable to pay the full amount. We recognize that medical expenses are not always expected and can cause financial hardship. Upon review of the financial assistance application, payments below the guidelines may be allowed.
In determining a patient's eligibility for financial assistance, the following factors may be reviewed:
Altru Health System has multiple charity programs and for the National Health Service Corps (NHSC) program, Altru will not collect assets and will only collect family size and income.
*Financial Assistance Application
(*Please note: This is a fillable PDF. Please download and open the PDF in Adobe Acrobat Reader.)
To apply for financial assistance, please contact Altru Business Center at 701.780.1500 or visit any of our locations in Grand Forks, Cavalier, Devils Lake, Crookston and Roseau. You can also schedule an appointment with a financial counselor by utilizing MyChart scheduling.
The HERO (Healthcare Eligibility Resource Options) program provides services to screen uninsured and underinsured patients for available health care coverage through local, government and internal programs.
Our financial counselors have a library of resources available. You may qualify for programs based on financial hardship, a disability or the type of care you need. Some financial resources and community agencies available include:
Financial Resources:
Community Agencies:
HERO is a free resource for Altru Health System patients. For more information, call 701.780.5060.
Terry Greenwood has served as a volunteer for many years. In a time of crisis, Altru was able to serve him. Terry hadn’t missed a day’s work in 45 ...
Continue ReadingAs an active 61-year-old mother and grandmother, Sally Jacobson never imagined her life’s story would include waiting for a liver transplant in order ...
Continue ReadingHave you heard of the latest skincare trend called slugging? A quick search on Instagram or TikTok will result in hundreds of videos hyping the ...
Continue ReadingDecember 22, 2020, seemed like any other normal, busy day for the Zola family. After full days at work, Penny, a contract controller, and Al, director ...
Continue ReadingOn February 28, 2022, Altru welcomed Todd Forkel as our new Chief Executive Officer (CEO). Todd joins Altru with a strong background in healthcare ...
Continue ReadingThere’s something special about James Miles, MD. He’s gentle and kind. He has a passion for the great outdoors. And he loves helping kids. As a ...
Continue ReadingIf you’ve got arthritis, you may already know that cold weather can make joint pain seem worse. Affecting 1 in 4 American adults , arthritis presents ...
Continue ReadingOver the last two years, testing for viral illness has changed with the introduction of new coronavirus strains and rapid COVID tests. Fortunately, ...
Continue ReadingUpdated on: 12/21/2021 The holiday season brings a lot of opportunities and experiences with busy or large crowds, holiday music, bright lights and ...
Continue ReadingUpdated 2.3.2022 Cancer. A heavy topic, but never more so than when discussed in the doctor’s office. In the United States, 23.3 million people have a ...
Continue Reading