Virtual Waiting Rooms: Altru Innovates During COVID-19 Pandemic

Grand Forks, N.D. – Altru is expanding our Express Clinic services in the Grand Forks area as well as launching virtual waiting rooms for patients to use.

In response to the COVID-19 pandemic, Altru is innovating the way our patients in the Express settings wait for their appointments. Beginning Monday, June 8, patients will be able to park in designated spots, call a posted phone number, and be checked in in their car, then escorted directly to their exam room when it’s available at our Express Clinics. Our Express Clinics will remain walk-in clinics and will safely see patients with and without respiratory concerns. These changes are being implemented to streamline the patient experience during the COVID-19 pandemic. A virtual waiting room will allow us to better social distance these patients at an Altru facility while giving patients the option of going to an expanded list of our locations.

Altru Express Clinic Hours of Operation

In addition to the implementation of virtual waiting rooms, we will expand our express clinics, with a total of four convenient walk-in locations in Greater Grand Forks. These clinics are as follows:

Express Clinic at Altru Family Medicine Residency | Monday – Friday, 8 a.m. – 5 p.m.

Pediatric Express Clinic at Altru Family Medicine Center | Monday – Friday, 8 a.m. – 5 p.m.

Express Clinic at Altru Clinic East Grand Forks | Monday – Friday, 8 a.m. – 5 p.m.

Express Clinic at Altru Professional Center | Monday – Friday, 7 a.m. – 7 p.m., Saturday and Sunday 10 a.m. – 7 p.m.

Learn more at altru.org/express

About Altru Health System

Rated the number one hospital in North Dakota in 2019 by U.S. News and World Report, Altru Health System is now in its second century of serving the communities of northeastern North Dakota and northwestern Minnesota. Based in Grand Forks, North Dakota, Altru Health System is a physician-led, multispecialty group practice with an acute care hospital, Level II trauma center, specialty hospital, more than two dozen Grand Forks, and regional practice locations, and a large home care network. As the region’s largest private employer, Altru Health System employs more than 300 physicians and advanced practice providers and 3,800 staff. Altru Health System was the first member of the Mayo Clinic Care Network, extending Mayo Clinic knowledge and expertise to the patients we serve. For more information, visit altru.org.