Altru’s Home Health Earns the 2021 SHPBest “Premier Performer” Patient Satisfaction Award

Altru’s Home Health, serving Grand Forks and the region, has been recognized by Strategic Healthcare Programs (SHP) as a “Premier Performer” for achieving an overall patient satisfaction score that ranked in the top 5% of all eligible SHP clients for 2021.

“Home Health is unique in that people invite us into their homes, their most private spaces, to allow us to care for them there. We are proud of our Home Health teams for consistently going above and beyond as they provide world-class care for our patients,” shared Kristan Demers, Altru Home Health manager.

The annual SHPBest™ award program was created to acknowledge home health agencies that consistently provide high-quality service to their patients. The award recipients were determined by reviewing and ranking the overall satisfaction score for more than 2,500 home health providers.

“SHP is proud to present the SHPBest awards to our top-performing customers. We commend these organizations for their continuous focus on delivering the highest quality of care to their patients,” said Rob Paulsson, president of SHP.

About Strategic Healthcare Programs
Strategic Healthcare Programs (SHP) is a leader in data analytics and benchmarking that drive daily clinical and operational decisions. Their solutions bring real-time data to post-acute providers, hospitals and ACOs to better coordinate quality care and improve patient outcomes. Since 1996, SHP has helped more than 7,000 organizations nationwide raise the bar for healthcare performance.