Video Visits

Meet with your care team without leaving your home. Altru is offering video visits as another option to receive care.

Video Visits

Schedule a
Video Visit

Express

Start an
Express Video Visit


Scheduled Video Visit

If you would like to have an appointment with your provider virtually, you can schedule a video visit. These visits are available during normal clinic hours. Primary care, pediatrics and dermatology visits can be scheduled on MyChart. For other specialties, please contact your provider's office.


Express Video Visit

Altru's Express Video Visits allow patients to receive care for symptoms such as cough, earache, pink eye and more, anywhere you have internet access from your smartphone or tablet. You can request a video visit through your MyChart account. Altru's video visits are available seven days a week from 10 a.m. to 8 p.m.

Not all visits can be completed via video. During your video visit, your provider may encourage you to be seen in person.


How to Schedule and Complete a Video Visit

Below are instructional videos on how to schedule and complete a video visit.


  • How to Schedule a Video Visit

    Step-by-step instructions on how to schedule a video visit.

  • How to Complete a Video Visit

    Step-by-step instructions on how to complete your scheduled video visit.

Click here for step-by-step instructions for how to start an Express Video Visit.


Technical Assistance

You can use your smartphone or tablet once you've downloaded the MyChart app. You can also use a Windows laptop or computer by logging into the MyChart website. We ask that you make sure your computer has a working camera, microphone and speaker. (If you have a computer, you may be asked to download a Vidyo extension and Vidyo plug-in.) On a computer, you can use Google Chrome or Internet Explorer as your web browser.

For any technical questions, please call 701.780.6500.