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Patients & Visitors

Visitor Restrictions

Whether planning a hospital stay or visiting a loved one in our care, we look forward to providing you the best experience possible at Altru Health System. We strive to provide a warm, welcoming experience for every person who walks through our doors.

We know how vital it is for patients to have the support of friends and family while they are in the hospital. However, our top priority is keeping our patients, staff and community safe and healthy. While we are allowing visitors in some areas, we do still have some restrictions in place to ensure a healthy environment for patients and staff. Thank you for your understanding and assistance.

The following visitor guidelines apply to all our facilities:

  • All visitors and patients will continue to be screened upon entering our facilities.
  • Visiting hours are from 7 a.m. – 8:30 p.m.
  • After hours guests will be required to show proper identification before entering any facility.
  • Please put on a mask prior to entering the building. Please keep your mask on, fully covering both your mouth and nose, as long as you are in our facility.
  • Anyone with symptoms of a respiratory infection such as a cough, shortness of breath or fever should delay their visit.
  • Anyone who has tested positive for COVID-19 or is suspected positive must quarantine for 14 days and be symptom-free for 72 hours before visiting.
  • Visitors must be 12 years and older to visit inpatient units and the emergency department (visitors under 18 are still permitted in clinic settings).
  • Visitors under the age of 18 must be accompanied by an adult.
  • Patients will be allowed one overnight visitor (except for in Behavioral Health).
  • Visitors who need overnight accommodations may reach out to the Sunshine Hospitality Home at 701.732.7900 or sunshine@altru.org.
  • Clinical administration may provide exceptions to these guidelines for critical illness, end of life, or other special situations.

Individual facilities allow visitors according to the following guidelines:

Two Visitors Allowed (does not need to be designated):

  • Clinic Appointments
  • Critically ill patients (Visitors Welcome at any time)
  • Dialysis Units
  • Emergency Department
  • Family Birthing
  • General Inpatient Units
  • Inpatient Behavioral Health
  • Neonatal Intensive Care Unit
  • Patients receiving End of Life Care or Comfort Cares
  • Procedural Departments (1 visitor allowed in the pre-procedure area, 2nd visitor must remain in the lobby)

Visitors of end of life or comfort cares patients with COVID-19 must follow all protective measures laid out by staff

No visitors allowed:

  • COVID-19 Positive Patients (including COVID-19 rule out patients)

If you have been COVID-19 positive or suspected positive, we ask that you have been quarantined for 14 days and are symptom-free for 72 hours before entering Altru facilities.

We look forward to welcoming you, whether as a patient or as a visitor, and to providing you comprehensive healthcare.

  • We believe in providing patient care that is personalized and continuous.
  • We provide care to patients admitted to the hospital, to outpatients, and to patients in their residence.
  • We strive to enable patients and their significant others to take greater responsibility for their wellness.
  • We support patients in making more knowledgeable decisions about their health and personal needs over their lifespan.
  • We believe in involving patients and/or significant others in planning their care.
  • We believe education of the patient and significant others is an integral part of care.

If you are visiting one of the facilities or participating in a program, these pages will help you plan ahead and know what to expect for your visit.

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