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Patients & Visitors

Visitor Restrictions

Whether planning a hospital stay or visiting a loved one in our care, we look forward to providing you the best experience possible at Altru Health System. We strive to provide a warm, welcoming experience for every person who walks through our doors.

We know how vital it is for patients to have the support of friends and family while they are in the hospital. However, our top priority is keeping our patients, staff and community safe and healthy. While we are allowing visitors in some areas, we do still have some restrictions in place to ensure a healthy environment for patients and staff. Thank you for your understanding and assistance.

The following visitor guidelines apply to all our facilities:

  • All visitors and patients will continue to be screened upon entering our facilities.
  • Visiting hours are from 7 a.m. – 8:30 p.m.
  • After hours guests will be required to show proper identification before entering any facility.
  • Visitors are required to wear a mask when in an Altru facility regardless of vaccination. Medical masks are recommended. Masks should cover mouth and nose.
  • Anyone with symptoms of a respiratory infection such as a cough, shortness of breath or fever should delay their visit.
  • Anyone who has tested positive for COVID-19 or is suspected positive must quarantine for 14 days and be symptom-free for 72 hours before visiting.
  • Visitors under the age of 16 must be accompanied by an adult.
  • Visitors who need overnight accommodations may reach out to the Sunshine Hospitality Home at 701.732.7900 or
  • Clinical administration may provide exceptions to these guidelines for critical illness, end of life, or other special situations.

Individual facilities allow visitors according to the following guidelines:

Two Designated Visitors Allowed:

  • COVID-19 Positive Patients (including COVID-19 rule out patients)

If you have been COVID-19 positive or suspected positive, we ask that you have been quarantined for 10 days, are fever free for 24 hours and have improved respiratory symptoms before entering Altru facilities.

COVID-19 Mask Requirements

Altru Health System will regularly update mask requirements for locations based on local transmission rates of COVID-19.

When a community is in high transmission, patients are required to mask. At all other times, masks are recommended.


  • Crookston
  • East Grand Forks
  • Erskine
  • Drayton
  • Devils Lake
  • Grand Forks
  • Thief River Falls


  • Greenbush
  • Red Lake Falls
  • Roseau
  • Warroad

We look forward to welcoming you, whether as a patient or as a visitor, and to providing you comprehensive healthcare.

  • We believe in providing patient care that is personalized and continuous.
  • We provide care to patients admitted to the hospital, to outpatients, and to patients in their residence.
  • We strive to enable patients and their significant others to take greater responsibility for their wellness.
  • We support patients in making more knowledgeable decisions about their health and personal needs over their lifespan.
  • We believe in involving patients and/or significant others in planning their care.
  • We believe education of the patient and significant others is an integral part of care.

If you are visiting one of the facilities or participating in a program, these pages will help you plan ahead and know what to expect for your visit.

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