Visitor Information
Whether planning a hospital stay or visiting a loved one in our care, we look forward to providing you with the best experience possible at Altru Health System. We strive to provide a warm, welcoming experience for every person who walks through our doors.
We know how vital it is for patients to have the support of friends and family while they are in the hospital. However, our top priority is keeping our patients, staff, and community safe and healthy. While we are allowing visitors in some areas, we do still have some restrictions in place to ensure a healthy environment for patients and staff. Thank you for your understanding and assistance.
View our Patient Rights and Responsibilities Brochure
The following visitor guidelines apply to all our facilities:
- Visitors going up to the inpatients units will be screened upon entry into the facility. An ID will be required, picture will be taken, and a visitor sticker will be issued to be worn within the facility.
- Visitors with signs of respiratory illness are recommended to wear a mask when in an Altru Facility. Visitors who are ill should delay their visit.
- Suggested visiting times are 7 a.m. - 8 p.m. daily. The front doors of the hospital will be locked for entry starting at 8 p.m. IF you are coming to visit after 8 p.m. you are asked to enter through the Emergency Room doors.
- Minor visitors must be accompanied by an adult at all times.
- Visitors who need overnight accommodations should seek a referral from a nurse or provider for the Sunshine Hospitality Home at 701.732.7900 or sunshine@altru.org.
- Clinical administration may provide exceptions to these guidelines for critical illness, end of life, or other special situations.
We created this video to help our patients understand what they can expect during their stay:
We look forward to welcoming you, whether as a patient or as a visitor, and to providing you with comprehensive healthcare.
- We believe in providing patient care that is personalized and continuous.
- We provide care to patients admitted to the hospital, to outpatients, and to patients in their residence.
- We strive to enable patients and their significant others to take greater responsibility for their wellness.
- We support patients in making more knowledgeable decisions about their health and personal needs over their lifespan.
- We believe in involving patients and/or significant others in planning their care.
- We believe education of the patient and significant others is an integral part of care.
