Interior hero background
Complementary Therapies

Support Services & Social Work

Health problems can complicate your life in many ways. They often increase daily stress, cause financial concerns and require special treatment. This is especially true if you have a chronic health issue. Altru's case managers (social workers and nurses) are professionally trained to assess you and your family’s holistic needs, to assist in accessing and coordinating appropriate resources.

Case managers follow assigned patients across the continuum in all of the following settings:

  • Inpatient units
  • Emergency outpatient department
  • Clinic settings (including behavioral health)
  • Home care

Referral to Community Agencies & Financial Programs

Medical case managers can put you in touch with many community agencies and facilities. They also can provide assistance with financial needs by locating the appropriate resources to help you with financial difficulties.

Listed below are some of the agencies and programs that your case manager can help you access:

  • Medicaid
  • Social Security Administration
  • Veterans Administration
  • North Dakota/Minnesota Children with Special Health needs
  • County Social Service Department
  • Lodging facilities
  • Mental Health / Chemical dependency agencies
  • Special education services
  • Support groups for specific needs / topics
  • Home Care agencies
  • Public Health

Support Services

Illness and treatment can add stress to your life. Altru case managers can help you with many of the problems related to illness, treatment and stabilization.

Case managers provide counseling and other support services to patients and their families, such as:

  • Adjustment to illness due to stress and change
  • Coping with terminal illness
  • Coping with grief
  • Patient / Family education on illness and treatment
  • Parenting concerns
  • Vocational counseling
  • Financial concerns
  • Advance Directives / Living Wills
  • Employee Assistance Programs
  • Issues related to abuse, neglect and violence
  • Separation from family, friends and home

Discharge Planning Services

Altru case managers continue to help you as you make plans to leave the healthcare setting.

A case manager can assist you with the following services:

  • Nursing home placement
  • Transfers to other healthcare facilities
  • Hospice referral
  • Special medical transportation
  • Follow-up services
  • Homemaker services
  • In-Home health care
  • Use or purchase of durable medical equipment
  • Home delivered meals

How to Contact a Case Manager

Case managers will work with other providers to screen patients for eligibility to case management services. These services are available to all patients and their families at no charge.

You can request to see a case manager for a screening by calling 701.780.5000.

4 Fall Activities to Keep You Active & Happy

Health & Wellness

4 Fall Activities to Keep You Active & Happy

September 22, 2023

Health & Wellness

Tongue Tie & Lip Tie Diagnosis, Treatment & Development

October 25, 2023

Health & Wellness

5 Ways to Cope with a Cancer Diagnosis

October 6, 2023

Health & Wellness

Vasectomy Procedure: What to Expect Before, During & After

November 30, 2023
5 Reasons You Need a Primary Care Physician

Health & Wellness

5 Reasons You Need a Primary Care Physician

March 10, 2023