Health problems can complicate your life in many ways. They often increase
daily stress, cause financial concerns and require special treatment.
This is especially true if you have a chronic health issue. Altru's case
managers (social workers and nurses) are professionally trained to assess
you and your family’s holistic needs, to assist in accessing and
coordinating appropriate resources.
Case managers follow assigned patients across the continuum in all of the
following settings:
Inpatient units
Emergency outpatient department
Clinic settings (including behavioral health)
Home care
Referral to Community Agencies & Financial Programs
Medical case managers can put you in touch with many community agencies
and facilities. They also can provide assistance with financial needs
by locating the appropriate resources to help you with financial difficulties.
Listed below are some of the agencies and programs that your case manager
can help you access:
Medicaid
Social Security Administration
Veterans Administration
North Dakota/Minnesota Children with Special Health needs
County Social Service Department
Lodging facilities
Mental Health / Chemical dependency agencies
Special education services
Support groups for specific needs / topics
Home Care agencies
Public Health
Support Services
Illness and treatment can add stress to your life. Altru case managers
can help you with many of the problems related to illness, treatment and
stabilization.
Case managers provide counseling and other support services to patients
and their families, such as:
Adjustment to illness due to stress and change
Coping with terminal illness
Coping with grief
Patient / Family education on illness and treatment
Parenting concerns
Vocational counseling
Financial concerns
Advance Directives / Living Wills
Employee Assistance Programs
Issues related to abuse, neglect and violence
Separation from family, friends and home
Discharge Planning Services
Altru case managers continue to help you as you make plans to leave the
healthcare setting.
A case manager can assist you with the following services:
Nursing home placement
Transfers to other healthcare facilities
Hospice referral
Special medical transportation
Follow-up services
Homemaker services
In-Home health care
Use or purchase of durable medical equipment
Home delivered meals
How to Contact a Case Manager
Case managers will work with other providers to screen patients for eligibility
to case management services. These services are available to all patients
and their families at no charge.
You can request to see a case manager for a screening by calling
701.780.5000.
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