Get the care you need from home, work or anywhere in between. Altru's Express
Video Visits enables you to meet with your care team without leaving the
comfort of your home. If you have difficulty traveling for a doctor visit,
or if you need specialist care that isn’t available locally, telemedicine
technology provides live, interactive video and audio between you and
your doctor or specialist, even from many miles away. You’ll need
a smartphone or tablet for a video visit, and you can request a video
visit through your active
MyChart account.
reduced costs and time away from work or home for patients,
expanding services throughout our region and
greater access to specialized care.
Express Video Visits are available Sunday through Saturday, 7 a.m. to 10 p.m.
How do Express Video Visits work?
Video visits can be requested by patients through their active
MyChart account on their smartphone or tablet. For the best possible experience,
we encourage patients to use the MyChart app on their smartphone or tablet.
Patients will be asked to log into their MyChart account and then follow
the prompt to request their video visit. Patients must complete the visit
pre-check work before connecting with a provider.
Step-by-Step Instructions
Choose your device type below and follow the step-by-step instructions
to start an Express Video Visit.
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